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Name
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First
Last
Any details you provide will help us solve your problem faster. Thanks for your support!
Email
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What issue are you experiencing?
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Sign In / Sign Up - I can't sign in
Typo / Audio Error
Crashing - The App Crashes (White Screen, Restarts to home screen)
Speed - The App is Slowwwwww.
Other
Sign in / sign up problem
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I can't reset my password
It says I already have an account
App won't open
Other
Other sign in / sign up issue
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Which issue are you having?
Crashing
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App crashes, can't see anything.
Home page crashes
Audio crashes
Profile crashes
App won't open
Other
Other crashing issue
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Which issue are you having?
Speed
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The audio is slow to load / play
Audio stutters
Navigating betweens screens is slow
Other
Other speed-related issue
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Which issue are you having?
What brand is your device?
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Apple (iPhone, iPad)
Samsung
LG
Google (Pixel)
Motorola
Other
What model is your device (e.g. iPhone XR, Samsung S9, Google Pixel 3, iPad Mini)
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What TTW screen is this is happening on?
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Introduction Video
Sign in / Sign Up
Forgot Password
Home
Browse
Player
Passage
More - Profile & Favorites
More - Settings
More - Info & Support
Donate
The app won't open at all! I can't see anything.
Other
Other screen
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Which screen has the issue?
Can you describe your problem in more detail? How does the problem occur when you are using the app? (optional)
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